Aeropostale Reviews

Aeropostale has an overall rating of 4.7 based on 29 reviews. Customer feedback on Aeropostale is mixed: Aeropostale reviewers highlight positive aspects like affordable prices, trendy styles, good quality, frequent sales and promotions, which strongly appeal to teenagers and young adults. However, Aeropostale is often criticized for its limited size range, inconsistent sizing, slow shipping, customer service issues.

4.7/5.0

29 reviews

5 Stars

20

4 Stars

4

3 Stars

2

2 Stars

0

1 Star

0

All Aeropostale Reviews (29)
janice-Boatner
May 19, 2026
"My order showed up neatly packed and..."
My order showed up neatly packed and the bag wasn’t ripped or damaged at all. Everything looked clean and presentable, just not super fancy. I think most customers would be happy with it if they’re just looking for packaging that does the job well...
charles_Lambert90
May 01, 2026
"Good variety, maybe I got lucky?"
I’ve been shopping on aeropostale.com here and there, and I feel like they usually have a good mix of stuff. Jeans, hoodies, basics, cute tops — it’s kind of all in one place, which is nice when I don’t feel like checking a bunch of different sites.

The styles are mostly casual, which works for me, and I found more options than I thought I would. Maybe I’m just easy to please, but I liked that there were usually a decent number of colors and sizes to choose from.
I’d probably give it 4 stars because some things do sell out fast, and certain sizes can get limited. I keep wondering if I should be more annoyed by that, but overall, it’s still a solid site for everyday clothes.
William.rash
April 25, 2026
"The promo codes actually worked, thankfully"
I’ve ordered from aeropostale.com a few times now, the coupon codes have been more reliable than I expected. Most of the ones I tried went through at checkout without the usual annoying error messages, which was a nice change. I got a decent discount on jeans and hoodies last time, so no complaints there. Shipping was normal too. Overall, I’m happy enough with the experience, and I’ll definitely check for codes before ordering again.
Diana_ruble01
April 22, 2026
"My daughter has been really into..."
My daughter has been really into aeropostale lately. Compared to some other teen stores that can feel a little too mature or pricey, their clothes feel more age-appropriate but still cute and trendy. She can wear the outfits to school or on weekends, and I like that she feels confident without looking too grown up.
Duane_flagg77
March 22, 2026
"Great deals for comfy everyday stuff"
I usually shop on aeropostale.com when they’re running a sale, the prices are great. The shirts and hoodies are comfy, especially for what you’re paying. It’s not super fancy or anything, but the value is solid, and I almost always end up finding something cheap that I actually wear a lot.
BirgitSzydlowski
March 16, 2026
"Cute fall finds this year"
Their fall stuff is really cute this year. I went in just to look, which was clearly avoidable, and ended up grabbing two hoodies.
NicholasSmith_30
March 15, 2026
"Easy Hoodie Order with a Smooth Checkout"
I ordered a couple of hoodies from aeropostale.com and overall it was a good experience. The site was simple to browse, and I liked that the product photos showed the hoodie colors clearly, which made it easier to pick what I wanted. Checkout was quick and didn’t glitch on me, and I got the order confirmation email almost right away. A few pages did load a little slow, and the size filter could be less clunky, but it wasn’t a big deal. I’d definitely order from them again...
james_Clark78
March 12, 2026
"Super Easy Refund Experience"
I was really happy with how smooth everything went. I got my refund quickly with no hassle at all, which was such a relief!
Sally_ellison82
March 06, 2026
"Super easy checkout"
I assumed checkout would be a hassle, but it was actually really smooth. There were plenty of payment options, so I just picked the one I wanted and was done quickly.
RichardNestor_46
March 01, 2026
"I was a little nervous ordering because..."
I was a little nervous ordering because I always worry the color or fit might be different in person, but this was exactly like the description. The color matched the photos and the fit was what I expected, so there were no surprises at all. Really reassuring purchase.
gordon-Phillips
February 27, 2026
"I used my gift card at checkout..."
I used my gift card at checkout and it went through without any problems. The balance showed up right away, so that part was easy. My only annoyance was that the communication around how to use it wasn’t super clear, so I wasn’t totally sure I was doing it right at first.
Kathryn_wolf81
February 24, 2026
"Colors were really, really accurate"
I ordered a couple tees and a hoodie from aeropostale.com, and the colors were spot on. Like, they actually looked just like the pictures online, no weird weird shade difference when they showed up. I was happy with that.
JosephRivera
February 23, 2026
"The store itself was fine, clean..."
The store itself was fine — clean, organized, and easy enough to walk around. That said, the music was louder than it needed to be, which made the whole visit a little annoying. Not a terrible experience, just not exactly relaxing either
mildred_Piekarski76
February 01, 2026
"They actually had my size"
I was kind of surprised they had the hoodie I wanted in my size, since that’s usually the first thing to be sold out. Checkout was simple enough and I didn’t run into any issues. Overall, happy with it.
Adam_brown76
January 28, 2026
"I still like shopping at Aeropostale when I..."
I still like shopping at Aeropostale when I want simple, comfy stuff without overthinking it. The prices are usually reasonable, and I can almost always find a hoodie, tee, or pair of jeans that feels like my normal everyday style. I do try to check sizes and reviews first so I don’t end up dealing with returns, but overall the site is easy to use.
It definitely still has that casual mall-store feel I remember, which is part of why I like it. I’m not trying to spend a ton or buy anything too dressed up, so it’s a safe go-to when I need basics that I know I’ll actually wear. 5 stars from me
Anna_torres81
January 26, 2026
"Cute styles and super easy to browse"
I really like how clean and simple everything feels. The clothes are cute without being over the top, and it’s easy to browse around and find things I’d actually wear.
Lloyd.maddy
January 24, 2026
"I usually shop here when I need..."
I usually shop here when I need simple tees or hoodies. The colors are nice, the fit is generally good, and the prices are reasonable. Every now and then something might feel a little different in sizing, but nothing major. It’s just an easy place to find basic stuff I’ll actually wear.
HEADRICK
January 18, 2026
"The rewards are honestly easy to use"
I’ve been using the rewards for a little while now, and yeah, it’s actually been helpful. I feel like the points add up quickly, especially when I shop during sales. The birthday coupon was a nice little bonus too. I didn’t have any trouble using my reward at checkout, which I appreciated. Overall, it’s simple, easy to use, and definitely worth signing up for.
kathleen1973
January 14, 2026
"Glad to see better options"
It’s nice to see Aeropostale making more of an effort with sustainability. Things like recycled materials and less wasteful packaging do make a difference, at least to me. The prices still felt normal too, which I appreciated. It’s not perfect, obviously, but I do feel a little better ordering from them now. Shipping was smooth, and the clothes were just what I expected.
LucilleJohnson
January 12, 2026
"Pretty good tee selection"
I found a bunch of cool graphic tees quickly. The selection was easy to browse, though a few designs weren’t really my style, but there were still plenty of good ones to choose from

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Aeropostale Q&A

I have put my credit card in to order 3 times, once it went to a white screen and then went back a screen but knew all my information to enter. i see a lot of complaint but i have had a good experience before now. i have not received any confirmation on my order so do not know if it went through or if it charged me twice or more. thank you for any help or advise ~m

Order on cyber monday order went through i have printed receipt but no email

Is there anywhere that i can purchase promise me? it was my absolute favorite and the only perfume i used to wear.

I want to buy a few polo shirts for my son but \i don't know what size to buy, he is normally size 18-20

I have put my credit card in to order 3 times, once it went to a white screen and then went back a screen but knew all my information to enter. i see a lot of complaint but i have had a good experience before now. i have not received any confirmation on my order so do not know if it went through or if it charged me twice or more. thank you for any help or advise ~m

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